Payment Policy
Effective Date: January 3, 2025
At NitroHato, we strive to make your shopping experience smooth, secure, and convenient. Our payment policy outlines the accepted payment methods, security measures, and terms related to transactions made on our website. By placing an order, you agree to the terms outlined below.
1. Accepted Payment Methods
We offer a variety of payment methods to provide flexibility for our customers:
- Credit and Debit Cards: Visa, MasterCard, American Express, Discover.
- Digital Wallets: PayPal, Apple Pay, Google Pay.
- Gift Cards: NitroHato-issued gift cards can be used for purchases.
- Bank Transfers: Available for select transactions upon prior arrangement.
- Cryptocurrency: We may accept cryptocurrencies as a payment method in the future.
All payments must be made in U.S. dollars unless otherwise specified.
2. Payment Security
We prioritize your security. To protect your payment information, we use SSL encryption and secure payment gateways. Your payment details are not stored on our servers for additional protection.
3. Authorization and Verification
- Orders are processed only after payment authorization is confirmed by the relevant financial institution.
- For security purposes, we may require additional verification for high-value transactions or unusual activity.
- Any issues related to payment authorization or verification may cause delays in processing your order.
4. Billing Information
Please ensure that the billing information provided matches the details on file with your financial institution. Incorrect or mismatched information may result in order delays or cancellation.
5. Taxes and Fees
- Applicable sales tax will be calculated during checkout based on your shipping address.
- Customers are responsible for any additional fees such as customs duties or local taxes that may apply to international orders.
6. Payment Declines
If your payment is declined, please verify your payment details and try again. If issues persist, contact your financial institution or our customer support team for assistance.
7. Refunds
Refunds for returns are processed in accordance with our Refund and Returns Policy. Once approved, refunds will be credited to the original payment method within 7-10 business days.
8. Fraud Prevention
We are committed to preventing fraud. Any suspicious transaction may be reviewed and canceled. If fraud is suspected, we reserve the right to block future purchases and take legal action if necessary.
9. Contact Information
For any questions or concerns regarding this Payment Policy, please contact us:
- Address: 906 S Nelson Ave, Wilmington, Ohio
- Phone: (937) 383-6949
- Email: info@nitrohato.net
- Website: https://nitrohato.net/